Communication Skills Seminar – Half Day and Full Day Formats are Available
Become A Better Communicator
Improve Your Professional
Image, Enjoy Better Relationships at Work,
AND in your Personal Life,
Deal More Effectively with Difficult People and . . .
Increase Your Leadership & Career Potential
HUGE Benefits You’ll Receive From Attending
You’ll receive THREE life-long benefits from attending this communication skills seminar.
Improve Your Career Success
Interpersonal communication skills will increase your potential for being recognized and promoted.
This single skill set is becoming more and more important to companies because they see their workforces becoming more diverse and cross-functional.
Being able to work well with others and communicate effectively are now PREMIUM skills when hiring and promoting people.
Become a Better Leader & Manager
Good leaders are better communicators. This communication skills seminar will show you how to get things done through others – one of the most important qualities all good leaders and managers possess.
You’ll discover specific ways to get people enrolled in projects and important outcomes and know exactly what to say to motivate them to do what needs to be done.
Enjoy Better Relationships
Improved communication skills can transform your business and personal relationships overnight!
Strong and healthy relationships are based on understanding, trust, and cooperation.
We’ll show you how to raise the quality of your interactions with everyone you are in a relationship with – at work, and in your personal life too.
Improve All Your Email Communications
Communicating via email is a constant challenge.
This module will teach you how to improve all your email communications, and how to organize and manage your emails so you are more effective than ever before.
You’ll also discover new ways to get prompt responses when you need them, eliminate email clutter and much more.
Minimize unnecessary copying
Get prompt responses from others more often
How to organize your emails better
How to stop spending too much time on your emails
3 ways to get information you need faster via email
Have More Influence
One of the marks of a good manager and leader is the ability to get things done through others.
This module will show you how to make your ideas and suggestions more compelling to others so they WANT to do what needs to be done.
This is one of the single, most important skills good leaders and manager must possess.
How to build elegance into all of your communications
How to get others to take action
Learn which patterns work with each person
3 ways to be more concise
Persuasion techniques that naturally win others over
Assert yourself and your message without alienating
How to get your point across more easily at meetings
Handle Communication Challenges
This communication skills seminar includes a module for learning how to deal effectively with difficult personality types and many of the most common communicating difficulties we all face.
You’ll learn specific techniques for minimizing interruptions, bringing people back on topic, clarifying understanding, and minimizing confusion.
Several techniques are included for dealing with difficult people and abrasive communication styles.
- Ways to respectfully minimize interruptions
- How to deal with difficult personality types
- How to handle confrontations
- How to respond to insults, intimidation, disrespect
- The secret to avoiding stand offs and stalemates
- Negotiation frames for resolving conflicts
- The BEST way to handle passive aggressive types
What People Say
“I am so much more enlightened and have become a better communicator with your guidance. This communication skills seminar has been significantly helpful in working with prospective patients.”
Duane Roberts, Senior Counselor
Bosley Medical Group
“The communication segment was “Wow”! The communication patterning will help me become a besalespersonerson and manager. These patterns will help me economize the interaction between our people and clients. I will use all the information. My USP will become effective immediately!”
Pat Miller, Sinclair Broadcasting
The CW Dallas & My LV TV
Learn The Most Valuable Skill in Business
It’s been shown that the #1 reason people under-perform at their jobs is because of a lack of interpersonal relationship skills.
Many employers consider this skill the MOST important quality they look for when hiring new people and when promoting people to higher level positions.
Becoming a better communicator is more essential now, than ever before.
Better communication skills provide life-long benefits like:
Improved personal relationships
A better working relationship with your boss
Superior performance from teams & groups
More trust and understanding
Greater support from colleagues
Eliminate needless misunderstandings
Improve Your Professional Image
The image you project at work makes a significant difference in the way you are treated, how quickly you are promoted, whether you are given genuine respect . . . and so much more.
You will learn specific ways to improve your professional image.
Communicate in ways that earn you respect
Discover how to have your ideas accepted
Always make a GREAT first impression
Language for more professionalism
Body language that projects confidence
Avoide these communication mistakes
Become a Better Listener
One of the things that makes a person a good communicator is the ability to listen well and to gather important information during a conversation.
You’ll learn several techniques for quieting your own internal dialog so you can listen better along with techniques for identifying another person’s outcomes, priorities, values, and needs.
When you’ve completed this module you will have the ability to make other people feel heard and valued whenever they interact with you.
- The BEST 3 listening techniques
- How to gather more useful information
- Identify the key patterns used by others
- Telephone techniques to help you stand out
- How to hear and honor the values
- Be certain you know what they mean
- 3 phrases that get you more information
Create Rapport and Understanding
This module will teach you how to create genuine rapport quickly and easily.
The ability to create rapport, especially with people who are difficult to communicate with, will allow you to create trust and maintain quality relationships with more people more of the time.
You’ll also learn how to bridge communication shutdowns and blocks so you can keep a positive dialog going in the face of communication challenges.
- Avoid these communication mistakes
- The rapport process and how to use it
- 8 words that communicate respect
- Language phrases for more respect
- How to make others feel heard
- How to recover from misunderstandings
- Relationship destroyers to avoid
What People Say
“This class let me see how to look at people to find out who they are. I’d like to thank you for giving me the knowledge to understand myself better and for the good communication skills.”
Auo Nation, TX
“This was amazingly eye opening. My mind is so much more open to other people’s responses and reactions now. I’m positive that this will improve my communication as well as my personal and professional relationships. So happy I came!”
Auto Nation, TX
“I would recommend this class to everyone, there is something for everyone.”
As one of our most popular seminars, this communication skills seminar can be a career maker and relationship saver.
You are guaranteed to come away with new and different ways to communicate at work and at home.
Get Individual Training
You can do this complete training as an individual.
As Phone Coaching: Using a set of over the phone sessions
As Online Training: With a live trainer using GoToMeeting
Both of these formats include all the handouts from our live training.
Assignments and action steps are also included.
The curriculum can be customized especially for you.
Bring This Communication Skills Seminar
On-Site For Your Team
Custom designed versions of this training are available.
For special group rates and modules please call 972-689-3749
or Inquire Online.